CARGO INTEREST SERVICES
S5 understands the very specific cargo related focus of charterers and traders. We have created a unique international hub product specifically focussed to these needs whether they are voyage, theatre or international in scope. S5 brings to its cargo interest product a depth of local sector knowledge and extensive relationships with local terminal and receivers harnessing this for you through an international sector management structure and worldwide reach.
CARGO SPECIFIC WEBSITES
We recognise the importance of communicating accurate and timely port and market data. As this data needs to be focused on your specific trades and commodities S5 have created cargo specific websites (initially for coal and grain) providing full port and terminal information. This is provided for key load and discharge ports for these specific trades. Additional live information such as weather reports and vessel lines ups are included.
IMPROVED INFORMATION FLOW
As S5 manages its worldwide operations through intuitive systems our product offers you improved information flow with data transfer directly to your voyage management system. This is achieved though systems integration. This includes online call information, document management, modern communications reducing email overload, systems integration with your voyage management and accounting systems. Our systems enable compliance with your requirements to be monitored through automated KPIs. Your specific needs are defined and communicated through working instructions which are policed through S5’s 24/7 global operating hub and internal systems alerts.
EFFICIENT COMMUNICATION & BENCHMARKING
S5’s management information tool provides you with an online reporting and analytical capability. This has been found to be a powerful tool for benchmarking the performance of terminals, operators, receivers, shippers, stevedores and agents. Our processes include time and cost management reporting for every call. By harnessing modern communications through integrated structures and intuitive systems, critical data and information can be communicated more effectively.
LIVE AND BREATHE YOUR BUSINESS
Delivery is through an integrated structure of sector and theatre managers supported and policed by our global operating hub with a clear chain of accountability running through to the port office. By structuring our management teams to focus on your sector they are able to live and breathe your business on a daily basis.