Managing Charterers Agents on Your Behalf

As many of our clients cannot always appoint full port agents, S5 have developed a Hub Port Call Management (HPCM) product to cater for such circumstances. This then allows your staff to focus on their core responsibilities. Having appointed Charterers Agents on your behalf we negotiate fee levels to ensure that these are competitive within agreed parameters.


Managed through our global hub structure and supported by our online systems, this also provides you with the following benefits:

  • Improved information flow including – online call information, document management, modern communications reducing email overload, systems integration with your voyage management and accounting systems.
  • Streamlined accounting with – reduced number of remittances through centralised funding, full online visibility of costs, DA variance analysis, online approval of DAs.
  • Compliance management through automated financial and operational KPIs.
  • Management information tool which provides you with an online reporting and analytical capability. This has been found to be a powerful tool for managing costs and benchmarking the performance of terminals, charterers, stevedores and agents.


This product can be escalated when required to a full Port Call Management (PCM) role where we assume a hands-on protecting function in the port itself. This draws upon the additional resource and expertise of the S5 local port offices.